At HandTreasures, we aim to deliver your orders efficiently and securely. Here’s how our shipping and delivery process works:

1. Order Processing Time:

– Once your purchase is confirmed, we typically process and ship orders within a range of 1 day to 3 weeks.
– The specific processing time varies based on the size and complexity of the products ordered.

2. Shipping Confirmation:

– Once your order is shipped, you will receive an email notification containing a Tracking Number.
– This Tracking Number enables you to monitor the status and location of your package during transit.

3. Delivery  Timeframe:

– The delivery timeframe depends on various factors including the shipping method selected and your location.
– Please note that unforeseen circumstances such as weather conditions or customs delays may impact delivery times.

4. Delivery Costs:

– Delivery costs are determined based on the country of delivery and the size/weight of the product.
– During the checkout process, you will be provided with shipping cost details before finalizing your purchase.

5. International Shipping:

– We offer international shipping to several countries. Please ensure to check our shipping information for the list of countries we serve.

6. Split Shipments:

– In cases where an order includes multiple items and one or more are not immediately available, we may split the shipment. You will be informed in such instances.

7. Shipping Partners:

– We work with trusted shipping partners to ensure timely and secure delivery of your orders.

8. Order Tracking:

– Use the provided Tracking Number in your shipping confirmation email to track your order on our website or the carrier’s website.

9. Undeliverable Packages:

– Please ensure that the shipping address provided during checkout is accurate and complete.
– In the event of an undeliverable package due to an incorrect address, additional shipping fees may apply for reshipment.

10. Delayed or Lost Packages:

– If your package is significantly delayed or lost during transit, please contact our customer service team for assistance.

11. Changes to Policy:

– HandTreasures reserves the right to update or modify our shipping and delivery policy. Any changes will be reflected on this page.